Contact Your Local Utilities | Utilities Won't Be Turned Off

Seattle Public Utilities | Puget Sound Energy | Seattle City Light

U.S. CITIzens and residents
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Seattle Public Utilities (SPU) , Seattle City Light (SCL), and Puget Sound Energy (PSE) will keep utility services on during the COVID-19 Civil Emergency in Seattle. SPU and SCL customers who have been financially impacted by COVID-19, regardless of background or immigration status, can request a deferred payment plan that includes reversed late fees.

Benefits

All SPU and SCL customers can set up deferred payment plans if their financial stability has been jeopardized by COVID-19. Utility service will stay on as their deferred payment plans are developed and implemented. Customers financially impacted by COVID-19 are urged to set up payment plans with either SCL or SPU by calling 206-684-3000 or sending an email anytime.

Additionally:

  • PSE will not be disconnecting customers during this time.
  • PSE received approval from the Washington Utilities and Transportation Commission for a waiver that allows PSE to waive late fees.
  • PSE will work with our customers on options such as payment plans and choosing a new bill due date.
  • PSE launched a new energy assistance portal to improve access to funds available to low income customers.
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Eligibility

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Resources

For additional information please visit the Puget Sound Energy COVID-19 Response Website or the City of Seattle Website regarding utilities during the pandemic

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