Contact Your Local Utilities | Utilities Won't Be Turned Off
Seattle Public Utilities | Puget Sound Energy | Seattle City Light
U.S. CITIzens and residents
Seattle Public Utilities (SPU) , Seattle City Light (SCL), and Puget Sound Energy (PSE) will keep utility services on during the COVID-19 Civil Emergency in Seattle. SPU and SCL customers who have been financially impacted by COVID-19, regardless of background or immigration status, can request a deferred payment plan that includes reversed late fees.
All SPU and SCL customers can set up deferred payment plans if their financial stability has been jeopardized by COVID-19. Utility service will stay on as their deferred payment plans are developed and implemented. Customers financially impacted by COVID-19 are urged to set up payment plans with either SCL or SPU by calling 206-684-3000 or sending an email anytime.
- PSE will not be disconnecting customers during this time.
- PSE received approval from the Washington Utilities and Transportation Commission for a waiver that allows PSE to waive late fees.
- PSE will work with our customers on options such as payment plans and choosing a new bill due date.
- PSE launched a new energy assistance portal to improve access to funds available to low income customers.